Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

syntaxbwgq Ltd ("we", "our", or "us") uses cookies and similar tracking technologies on our website and analytics platform to enhance your experience, analyse usage patterns, and improve our services.

Why We Use Cookies

We use cookies for several important purposes:

• Essential functionality: To ensure our website and services work properly
• Performance analysis: To understand how visitors interact with our website
• Personalisation: To remember your preferences and settings
• Marketing: To deliver relevant advertisements and measure campaign effectiveness
• Security: To protect against fraud and maintain the security of our services

Types of Cookies We Use

1. Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. They enable core functionality such as security, network management, and accessibility. Without these cookies, our website would not function properly.

Legal basis: These cookies are necessary for the legitimate interests of operating our website.

2. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website performance and user experience.

Provider: Google Analytics

Legal basis: Your consent, which you can withdraw at any time.

3. Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. They remember your preferences and settings to improve your experience.

Legal basis: Your consent, which you can withdraw at any time.

4. Marketing/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Providers: Google Ads and other advertising partners

Legal basis: Your consent, which you can withdraw at any time.

Cookie Details

The following table provides detailed information about the specific cookies we use:

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:

Google Analytics

We use Google Analytics to analyse website traffic and usage patterns. Google Analytics uses cookies to collect information about how visitors use our site, which helps us improve our website and services. The information collected is anonymous and includes the number of visitors, where visitors come from, and the pages they visit.

For more information about Google Analytics cookies, please visit: Google Analytics Cookie Usage

Google Ads

We use Google Ads for advertising and remarketing purposes. These cookies help us deliver relevant advertisements and measure the effectiveness of our advertising campaigns. They may track your browsing behaviour across different websites to show you targeted advertisements.

For more information about Google Ads cookies, please visit: Google Ads Cookies

Google Fonts

We use Google Fonts to display fonts on our website. Google Fonts may set cookies to optimise font loading and delivery.

Managing Your Cookie Preferences

You have several options for managing cookies:

Our Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customise your cookie preferences by category

You can change your preferences at any time by clicking the "Cookie Preferences" link in our website footer or by clearing your browser cookies and revisiting our site.

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block all cookies
• Delete cookies when you close your browser

Please note that blocking or deleting cookies may affect the functionality of our website and prevent you from accessing certain features.

Opt-Out Tools

For advertising cookies, you can opt out using these tools:

• Google Ads Settings
• Your Online Choices (EU)
• Digital Advertising Alliance (US)

Google Consent Mode

We implement Google Consent Mode v2, which allows us to respect your cookie preferences while still providing basic analytics functionality. When you reject marketing or analytics cookies, Google's services operate in a privacy-enhanced mode that doesn't use cookies for tracking but may still collect limited, anonymised data for essential functions.

This ensures that we can maintain basic website functionality and security while respecting your privacy choices.

Cookie Retention

Different cookies are retained for different periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (as specified in the cookie table above) or until you delete them
• Consent cookies: Retained for up to 1 year to remember your preferences

Updates to Cookie Usage

We may update our cookie usage from time to time to improve our services or comply with legal requirements. When we make significant changes to how we use cookies, we will:

• Update this Cookie Policy
• Notify you through our website or email
• Request new consent where required by law

Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Related Policies

This Cookie Policy should be read in conjunction with our:

• Privacy Policy - for information about how we handle your personal data
• Terms of Service - for the terms governing your use of our services